Retail and e-commerce
One view of your stock, orders and customers, across every channel.
Selling in-store, online and on marketplaces shouldn't mean managing three versions of the truth. We build the systems that keep your inventory, orders and customer data in sync, so you can grow without the chaos.
Who we help
- Independent and multi-location retailers
- Online stores and direct-to-consumer brands
- Businesses selling across their own site and marketplaces
- Wholesalers and distributors with an online channel
Common challenges
Stock counts you can't trust
Online says it's in stock, the shelf says it isn't. Overselling, cancellations and unhappy customers follow.
Too many disconnected tools
Your store platform, point of sale, accounting and shipping tools each hold part of the picture, and someone keeps them in sync by hand.
Platforms you've outgrown
Plugins and workarounds got you this far. Now every new requirement means another app, another fee and another thing that can break.
Data you can't act on
You have years of sales data, but answering "what should we reorder?" still means exporting spreadsheets.
What we build
Inventory and order management
A single, live view of stock across stores, warehouses and online channels, with orders routed to the right place automatically.
Integrations
Connections between your e-commerce platform, point of sale, marketplaces, accounting and shipping, so data is entered once and flows everywhere.
Custom storefront features
Functionality your platform can't do out of the box, such as custom pricing, bundles, B2B ordering or subscriptions.
Reporting and dashboards
Sales, margin and inventory reporting from one source of truth, available when you need it.
Demand forecasting
Forecasts built on your own sales history to help you reorder the right products at the right time.
Customer service tools
AI-assisted tools that help your team answer order and product questions faster, with a person reviewing every reply.
One source of truth for stock
A retailer with two stores and a busy online shop keeps overselling popular items. Stock is updated in the point-of-sale system, the online store and a spreadsheet, and they rarely agree.
We'd connect all three into a single live inventory: a sale in-store updates the website within seconds, low-stock alerts go to the right person and the spreadsheet is retired.
The goal: fewer cancelled orders, less manual counting and a clear picture of what to reorder.
Where AI fits in retail
- Good fits
- Demand forecasting, product descriptions and categorization, answering routine customer questions, spotting unusual orders.
- Use with care
- Pricing, and anything sent to customers without a person checking it. AI should support your team's judgment, not replace it.
- Our approach
- We start with a specific problem, test against your real sales data and measure the results before rolling anything out.
Let's get your channels in sync.
Tell us where things are breaking down, and we'll suggest where to start.
Request a free consult